I'm a tenant and not getting the 4 digit code - what do I do?

If you are trying to sign your lease but are not receiving the 2FA code, there are a few possible causes. 

1. Your mobile details were entered incorrectly during the creation of the lease. 
   • If you think this might be the case, please reach out to your Property Manager directly to confirm the details. 
2. There may be an intermittent issue with your mobile carrier. 
   • If this is the case, please restart your phone and ensure that you are in an area with good reception when attempting to sign your lease. 

If you have tried the above and are still not receiving the 4 digit code, please reach out to our friendly support team at help@hutly.com or submit a ticket through the Support bubble at the bottom, right-hand side of your screen.